Transform your e-commerce Customer Service with AI.
GPT-4 AI power with full control: By harnessing the latest advancements in AI technology, Yuma ingests every new ticket from your helpdesk, then using its advanced intent detection rules specialized in e-commerce, it allows you to decide what should be done: nothing, generate a draft, auto-reply or autonomously resolve the ticket.
Yuma can take actions: To truly automate your support, it's not sufficient to only auto-answer customer inquiries on simple FAQs. You need your AI to take actions on your behalf.
The Winning Loop: It's all about improving your automation rate over time.
With Yuma, you can start at your own pace by automating the most demanding requests first. Then, you monitor and repeat the process.
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