Transform User Feedback Into Actionable Strategies.

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Description

We help estimate your volume: A survey response or product review is typically one datapoint, regardless of word count. A help desk ticket could have one to a few datapoints. Chat or call transcripts get organized into multiple data points. To get started with Viable, you'll need at least 500 data points. No matter your sources, we help you estimate data volumes before you get started.

Data-backed insights for all, regardless of your Excel skills: Our pricing always includes unlimited users and integrations to support companies at any stage of growth, no matter your size. Aggregate and analyze all data — regardless of its source. Customers count on our AI to explore everything from sales call transcripts to customer support tickets, and product reviews to employee surveys.

Get started quickly with our dedicated onboarding: We provide white-glove service to all customers with a dedicated onboarding session for every price plan. Explore the possibilities that make sense for your specific business with a demo today.

Easily sync your feedback data in minutes: Connect your data sources in just two clicks. We integrate directly with leading platforms like Zendesk, Intercom, Front, Delighted, Gong, App Store, and many more. You can add data from virtually any source via Zapier or import CSV files. And you can rest easy knowing your data is always SOC 2 Type 2 compliant.

 

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