Description

Creating articles for Knowledge Base: Write clear and concise articles that answer your customers' and colleagues' most frequently asked questions. Writing your articles is assisted by GPT which helps you offer relevant and clear content. With our user-friendly interface and search functionality, your customers can easily find the information they need.

Customize the look of your help center: Whether you want your help center to reflect your company's colors and logos or prefer a more minimalist approach, Siedesk.com gives you the flexibility you need to customize the appearance of your help center according to your preferences.

Publish the help center with the domain name of your choice: You can publish your help center with the domain name of your choice and benefit from a free subdomain as well as a free SSL certificate to ensure the security of your customers' data. By using your own domain name for your help center, you can strengthen your brand image and improve your customers' trust in your company.

Track the performance of your help center: You can track the searches made by your customers, the number of views for each article, as well as likes and dislikes for each article published on your help center. These real-time statistics can help you improve the most popular articles and revise those with the least success.

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