Revolutionize Your Customer Experience.

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Description

Real Conversations with Real Results.Real Conversations with Real Results: Unlock exceptional results with IvyQuantum’s Generative AI chatbotExperience significant cost savings as our chatbot reduces call, email and chat volume. Free up your employees from mundane tasks, boosting their job satisfaction and creating a happier, more productive workplace.

The First Generative Chatbot Powered only by Your ContentThe First Generative Chatbot Powered only by Your Content: Leverage your existing assets with IvyQuantum’s Generative AI chatbot. Our data-driven approach ensures a personalized and reliable chatbot experience. With rapid implementation and real-time information from your primary sources, customers receive accurate and consistent responses.

Multilingual
and OmnichannelMultilingual
and Omnichannel:
 Whether it’s answering inquiries via SMS, guiding through IVR, sending notifications via email, or providing assistance through voice commands on Alexa, our chatbot ensures that your audience can connect with you anytime, anywhere.

 

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Questions & Answers

Do you offer volume discounted pricing?

Yes. Ivy offers incremental pricing discounts when more than one bot is purchased for your organization. Ivy also offers discounts for multiyear agreements.

Oct. 13, 2023


Is the Ivy Chatbot Generative?

Yes. The Ivy chatbot is fully generative but its uniqueness lies in that the chatbot only sources answers from your assets. This allows you to create high impact, organization specific chatbots that deliver answers in natural human language. In addition to it’s generative capabilities Ivy also provides a robust conversation flow builder to create custom dialogs that can deliver rich customer experiences.

Oct. 13, 2023


How does the chatbot integrate with our existing systems?

Yes. Ivy can integrate with over 30 integration partners for CRMs, ERPs, ITSMs, LMSs and any system that has a publicly available API.

Oct. 13, 2023


How secure is the data that the chatbot collects and processes?

Ivy is HIPAA, FERPA and GDPR compliant and utilizes best practices in data security and privacy. No personally identifiable information submitted to the chatbot is shared with OpenAI or anyone else.

Oct. 13, 2023