Optimization: Monitor Fin’s conversations in the inbox, improve Fin’s answers with suggestions, and create Snippets (short, text-based answers) to continuously elevate Fin’s performance.
Reporting: Review Fin’s performance for resolutions, CSAT, and more with pre-built and custom reports.
Omnichannel: Fin can effortlessly keep conversations going wherever your customers are—Intercom messenger, WhatsApp, SMS, and more.
Multilingual: Fin automatically detects a customer’s language and resolves issues in 43 languages.