Description

1. Customer Service Suite:

   • Utilizes generative AI for self-service support.
   • Provides conversational support across omnichannel platforms.
   • Offers optimized ticketing capabilities.
   • Empowers customer service teams to deliver top-tier service across multiple channels.

2. Freshservice:

   • A modern IT service management tool.
   • Streamlines IT operations for increased efficiency.
   • Facilitates seamless integration for managing IT services with ease.

3. Freshdesk:

   • A unified customer support platform.
   • Equipped with intelligent support capabilities.
   • Automates time-consuming tasks.
   • Empowers agents to provide effective and personalized customer support.

4. Freshsales:

   • A CRM tool that boosts sales productivity.
   • Provides a unified CRM platform.
   • Automates sales tasks.
   • Offers comprehensive customer insights to accelerate sales processes.

5. Freshchat:

   • An AI-driven tool for meaningful customer conversations.
   • Supports various messaging channels.
   • Engages customers through AI bots and live chat features.
   • Provides essential customer support.

6. Freshmarketer:

   • A multichannel marketing campaign tool designed for e-commerce businesses.
   • Aids in attracting, engaging, and nurturing customers through their preferred communication channels.

• #customersupport