Conversational AI chatbot for your Site, FAQs & Docs.

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  • Paid
  • Custom
  • Free Trial
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Description

Choose your training resource: Doks.ai allows you to train your AI chatbot on your own data source, such as your website, knowledgebase articles, HelpDesk tickets, or other resources. By training your chatbot on your websites, documentation, and technical material, you can provide your customers with effective and precise assistance.

Combine it with human support: We understand that sometimes, the human touch is necessary. That's why we've made it seamless for your users to reach your human agent, book a demo call, or even create a support ticket, all within the chat window.

Personalize the chatbot to match your brand: You can adjust the design and look of the chatbot interface to match your brand's identity and create a more personalized experience for your users.

 

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Questions & Answers

What is Doks?

Doks.ai is an AI support chatbot that lets you seamlessly integrate it into your website or documentation in order to provide customized answers to user queries. Doks.ai does this by syncing with your existing website, documentation or knowledge base system that can answer any user questions about your product or services.

Oct. 11, 2023


How Doks.ai can help reduce support ticket volume?

Doks.ai chatbot addresses the questions of your users in real time enhancing user satisfaction and reducing the burden on your customer support team. Our tests indicate that it can handle 40-70% of support tickets autonomously, freeing up your support reps to focus on more complex issues. It is powered by ChatGPT, one of the most advanced language processing models available today. This means that Doks.ai can understand natural language queries and provide accurate and relevant answers in a matter of seconds.

Oct. 11, 2023


What type of data is required to create my chatbot?

To create a chatbot for your website or knowledge-base using Doks.ai, you can enter your website URLs, XML-Sitemap, or paste text or document. The data should contain the information that you want your chatbot to know and be able to answer questions.

Oct. 11, 2023


What are message credits?

1 message credit = 1 GPT-3.5 Turbo (default) message sent. Message credits mentioned in each plan are the total message credits available on that plan irrespective of the number of projects.

Oct. 11, 2023