Description

Otomatis - Chat Automation: Unlock new connection channel to your customer, via Chat. This Automation enable your business to serve your customer 24/7. With the help of our Chatbot which deeply understand Bahasa Indonesia, your customer will be responded truly fast & very precise.

Implikasi - Data Integration: Integrating all business automation with the most frequently used application/service in Indonesia. Chatting interaction on top of most popular chatting platform in Indonesia, i.e. WhatsApp, LINE, Telegram, etc.

Klasifikasi - Customer Insights: Analyze all Automation performance for experience improvement.
Get to know more about your customer using our AI-Language Data Model Classification. Uncover all improvement potentials to serve your customer better.

Fondasi - Human Operation: Omnichannel Platform for your Customer Support Team.
Serving best experience to your customer using hybrid BOT-human interaction. Sometime, chatbot cant handle specific/complex problem solving. Fondasi enables your customer to connect with human agent right away.

• #customersupport