Description

Make new agents effective from day one: Aide surfaces knowledge in Front and Zendesk to help you respond faster with less effort.

Our suggestions help you respond consistently, adhere to SOPs and onboard new agents faster.

Always one step ahead: Whenever a message is received, our intelligent suggestions kick in to surface a response and a solution before you even open the conversation.

Curate cards and SOPs: Create step-by-step solutions for common issues and keep your macros and shortcuts updated and synchronized across platforms

Aide suggests a solution card for every conversation — saving you the trouble of looking up knowledge

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