Kyndryl, a leading IT infrastructure services provider, has introduced Kyndryl Workflow Orchestration services, a cutting-edge generative AI-driven solution tailored to automate, accelerate, and streamline business processes. This announcement aligns with Kyndryl's commitment to empowering organizations with innovative digital workplace solutions. The newly launched Kyndryl Workflow Orchestration services aim to elevate and modernize the digital workplace experience for both employees and customers. Positioned as a transformative tool, it caters to businesses seeking no-code/low-code solutions to enhance overall business outcomes. The services leverage advanced workflow capabilities and AI automation to orchestrate business processes, simplifying complexities, reducing cycle times, and optimizing returns on investment.

Notably, the solution is adaptable to modern platforms like Microsoft Power Platform, empowering customers to tap into the potential of citizen developers and digitize their operations at scale.Sources indicate that Kyndryl Workflow Orchestration services offer a myriad of benefits for customers, including a user-friendly interface for an enhanced experience, streamlined cross-departmental processes, real-time visibility into automated requests, robust security features like access controls, encryption, and audit trails, as well as the elimination of manual interventions to minimize the risk of human error. The solution also boasts scalability to meet varying workload demands and the flexibility to customize applications, ensuring alignment with specific business needs.

“We aim to assist customers in overcoming their workflow challenges by introducing automation and generative AI-powered digital workplaces with our new Kyndryl Workflow Orchestration services,” stated Ivan Dopplé, Kyndryl's Senior Vice-President of the Global Digital Workplace Services Practice.   Kyndryl's latest offering signifies a significant step towards revolutionizing digital workplaces and underscores the company's commitment to providing cutting-edge solutions that enhance operational efficiency and user experience.