Amazon’s continued push to revolutionize warehouse automation has taken another significant step, with the acquisition of talent and technology from Covariant, an artificial intelligence startup known for its innovations in robotic dexterity and object handling. This latest move comes as part of the tech giant's long-standing ambition to streamline ecommerce operations through the use of AI and robotics, reshaping the future of logistics and fulfillment.
In 2012, Amazon made a pivotal decision by acquiring Kiva Systems, a robotics company that transformed the way items were moved through its warehouses. Kiva’s squat robots revolutionized Amazon's order fulfillment by autonomously transporting shelves to human pickers, significantly reducing the need for manual labor and boosting efficiency. Since then, Amazon has scaled its robotic workforce from 10,000 units in 2013 to a staggering 750,000 by 2023. This transition helped the company increase its operational scale and speed, making same-day or next-day delivery a competitive advantage.
Now, Amazon is poised to enter a new phase of automation. The company has struck a deal to bring on board Covariant's core team, a group of experts who have been developing AI technologies aimed at automating the complex task of physically grasping and handling diverse products. Unlike the acquisition of Kiva, this time Amazon has opted for a licensing deal, acquiring Covariant’s AI models and data without purchasing the entire company. Such agreements have become more common in the tech industry, as seen when Amazon also partnered with Adept earlier this year, and other tech giants like Google and Microsoft have similarly brought AI talent onboard through strategic hiring or partnerships.
Covariant's expertise will likely help Amazon overcome one of the most stubborn challenges in warehouse automation: teaching robots to handle objects with varying shapes, textures, and weights. While Amazon has successfully integrated robots for tasks like sorting and transporting packages, the fine motor skills required to grasp and manipulate physical objects are much harder to mechanize. Gripping an item in a fast-paced, high-variation environment, where objects differ in size and fragility, requires sophisticated AI that can adapt on the fly. Factors like friction, weight distribution, and slippage make this process difficult, even for advanced machine learning systems.
With this partnership, Amazon hopes to enhance its robot fleet with the ability to pick, handle, and place objects with greater intelligence and precision. Covariant’s advancements in reinforcement learning and robotics could provide the adaptability needed to address the complexity of handling a vast array of products in Amazon’s expansive catalog.
Amazon’s scale is once again an advantage in this development. The immense data generated from its global fulfillment operations will be crucial in training these new AI systems. Every item picked, sorted, and packed feeds into machine learning algorithms, improving their accuracy and capabilities. In a competitive landscape where speed and cost-effectiveness are paramount, Amazon’s data trove and technical resources put it ahead of the competition.
The implications of these developments are far-reaching. While warehouse automation promises increased efficiency, it also raises questions about the future of human labor in fulfillment centers. Amazon has already automated many tasks that were once performed by human workers, and the ability to automate product handling could lead to further reductions in manual labor. At the same time, these technologies offer the potential to create more specialized roles for workers who oversee and maintain these complex robotic systems.
Amazon’s investment in advanced robotics is part of a broader trend across the tech industry, where companies are increasingly turning to AI to drive innovation and efficiency. Microsoft, for instance, struck a deal with AI startup Inflection earlier this year, while Google brought on the founders of Character AI in a similar move to bolster its capabilities. As AI continues to evolve, these strategic partnerships between tech giants and AI startups are likely to become more common.