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  • December 2, 2023
  • Anaranniya N
Accenture Propels Business AI Transformation with Introduction of Customizable Gen AI Services

Global technology firm Accenture (NYSE: ACN) has rolled out a comprehensive suite of services aimed at empowering companies to tailor and amplify the benefits of generative AI. The newly unveiled Accenture gen AI services encompass a proprietary gen AI model known as the "switchboard," specialized training programs, customisation techniques, and model managed services, as detailed in an official release.

The proprietary "switchboard" stands out as a key feature, providing users with the ability to select a combination of models tailored to address specific business contexts or considerations such as cost and accuracy. This groundbreaking development is poised to usher in a new era of customised Large Language Models (LLMs) designed to meet the unique requirements of businesses, incorporating data sources, techniques, and managed services for ongoing fine-tuning and prompt engineering. Moreover, Accenture is set to equip clients with essential skills and capabilities through training and certification programs, meeting the growing demand for expertise in managing LLMs.

As part of its commitment to advancing AI knowledge, Accenture is forging partnerships with academic institutions. In collaboration with the Stanford Institute for Human-Centred AI, the company has established the Foundation Model Scholar Program, dedicated to providing certifications related to large-language model skills. Karthik Narain, Group Chief Executive of Accenture Technology, emphasized the significance of this advancement, stating, "Our switchboard is designed to enable companies to harness the power of generative AI at scale, aligning the right models to the business context while managing costs and carbon footprint."

This strategic move positions Accenture at the forefront of innovation, offering businesses a transformative approach to integrating generative AI into their operations and value chains effectively. The company's focus on customization and scalability reflects a commitment to addressing the diverse needs of industries leveraging advanced AI technologies