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  • January 8, 2024
  • Hiba Moideen
Unlocking Financial Insights: Consulting Firms Delve into Custom LLMs

In the world of financial consulting, the quest for advanced AI tools has led many consulting firms to embark on the journey of building their own Large Language Models (LLMs). This strategic move aims to harness the power of generative AI, enabling these firms to gain control over document understanding, chatbot functionalities, and other critical aspects without solely relying on external solutions.

JPMorgan's Venture into LLM Development

Joining the league of innovative financial consulting firms is JPMorgan, a global player in investment banking and commercial banking. In a bid to enhance multimodal document understanding, JPMorgan has introduced DocLLM, a generative language model tailored to decipher intricate semantics within enterprise documents. Unlike generalized models, DocLLM stands out as a lightweight extension, specifically designed for tasks spanning forms, invoices, reports, and contracts, seamlessly bridging textual and spatial modalities.

Challenges with Existing Models

While solutions like OpenAI’s ChatGPT Plus offer document scanning capabilities, enterprises harbor concerns about privacy, especially when dealing with sensitive financial data. Recent hiccups in AI models analyzing SEC filings have raised eyebrows, showcasing the limitations of existing models. The need for accuracy and security in the financial sector has prompted consulting firms to explore proprietary LLMs.

The Rise of In-House LLMs in Consulting Firms

KPMG, a prominent player in the consulting domain, has developed KaiChat, an in-house system based on OpenAI models, catering to its staff's exclusive data needs. PwC is investing $1 billion over three years in collaboration with Microsoft and OpenAI to advance generative AI applications in tax, audit, and consulting. EY leverages generative AI to provide instant responses through a ChatGPT-like interface, specifically for tasks like payroll queries.

Embracing the Potential of LLMs

Major consulting firms are not shying away from embracing the potential of LLMs. McKinsey's "Lilli" aims to streamline knowledge utilization within the firm, while Wells Fargo introduced "Fargo," a virtual assistant powered by Google Cloud’s AI, to enhance the banking experience. Deloitte's internal chatbot, "DARTbot," launched in October last year, enhances efficiency for its Audit & Assurance professionals.

Competition Against OpenAI

The emergence of consulting firms developing their custom LLMs has sparked a discussion about their competitiveness against giants like OpenAI. However, questions linger about the ability of these in-house models to stand the test of time and outperform evolving models like GPT-5 from major AI players.

Navigating the Future of Financial AI

While there's speculation about the future landscape with OpenAI's advancements, consulting firms seem undeterred in their pursuit of proprietary LLMs. These customized models not only offer control and security but also cater to the specific needs of the financial sector. As the industry anticipates advancements in both in-house models and external AI offerings, the race to unlock financial insights through generative AI continues.